Careers with Hellios
We are always seeking to recruit talented people that agree with our values, taking great pride in all we do and are fully committed to delivering the best possible service.
If you are interested in a career with Hellios please submit your recent CV or résumé to careers@hellios.com . You should include a covering letter explaining why you would perform well in the role for which you are applying, with reference to the key requirements of the job specification and examples from your own experience.
Find an opportunityOur Graduate Management Development Programme
If you are unsure about which direction to take after university, our Graduate Management Development Programme is for you. This year-long placement will give you the confidence to take that first step into employment. It’s fully paid and structured to allow experience in each area of our business, and you’ll have fun joining in with our social activities that bring the teams together.
Find out more and applyWorking Environment

“We work in a very supportive environment and you can ask questions or seek guidance without being judged”.
Team Huddle
“Every morning my team meets in a huddle to review the previous day and to share their successes and review anomalies. A really good way of energising our team”
Team Meeting

“My background is customer service and Hellios' approach is totally different - it's all about quality and teams getting the right outcomes for our customers rather than volume of calls”
The Team

Benefits
- Joining a young and innovative company
- Training and staff development
- 25 days holiday per annum plus bank holidays
- Flexible working
- Regular social events
- Company shared lunch
- Pension scheme
- Complimentary fruit and snacks
- Free car parking
First few months at Hellios
Part of our selection process is to integrate people into our business as quickly and as smoothly as possible. Everyone has an induction programme to introduce them to all parts of our business and to understand different roles and responsibilities. A thorough induction is key to retaining our people and helping them to be effective at work.
Here are comments about our induction programme:
“I remember being introduced to everyone on my first day and that made me feel really welcome” “My induction and training was thorough and there was an assurance that no question was seen as stupid. A lot of time is spent on understanding calls and listening to others before you are involved”Working at Hellios
Our Culture and Working Environment
At Hellios our collaborative culture applies to our own people as well as our customers. Everyone is expected to provide a high-quality service with close attention to detail irrespective of their role. We employ a diverse group of people and we strive to engage with them from many different perspectives to achieve job satisfaction and enjoyment at work.
Work life balance and enjoy being at work
A high priority for Hellios is to create a good work life balance and make coming to work enjoyable. Hellios offers flexible working, shared company lunches and regular social events.
The Team

“Our culture is relaxed, fun and sociable with friendly teams and people who respect each other”.
Social events

“Regular shared lunches, Company wide events to celebrate success, our Christmas party and other summer activities all help with bonding and getting to know each other”.
Training and Development
Hellios invests in regular programmes of training and development to make our people more effective at work. We offer bespoke training in customer service and service delivery as well as management training accredited to the Institute of Leadership and Management.
Programme in Service Delivery
“The benefit of the workshop was giving me the confidence to know how to add value to a meeting with my customers."
Programme of Workplace Excellence
“The business tools really helped me to calibrate communication with colleagues by recognising that people have different styles and ways of working. It helped me understand why people behave in certain ways at work.”
Career development
One of the upsides of working for a small, dynamic business is that there are lots of opportunities for career development. As part of our organic growth some people’s roles have changed significantly, and they have taken on more responsibility as technical leads, service delivery managers or used their experience in customer service to transfer into product development and business analysis. With a solid foundation in customer service, the sky’s the limit!
Case Study


Ken Gillings, Technical Lead, Supplier Support Team
Case Study


Case Study


Case Study


Personal development
Personal development is high on our agenda at Hellios and we have found one of the most successful ways is to give our people the chance to work outside their usual environment.
Hellios works with The Outward Bound Trust to offer personal development through the outdoors including a weekend residential programme in the Lake District.
Outward Bound Trust

“It was a great bonding experience – a completely new experience for most of us”.
Conferences and events

“The exhibitions give you a real insight into customer relationships”
Current Opportunities
We are always seeking to recruit talented people that agree with our values. If you are interested in a career with Hellios please submit your CV or résumé to careers@hellios.com along with a covering letter.
Frontend Engineer
Hellios is a supplier information and risk management company operating in the financial services, defence industry and retail sectors. The company was founded to benefit major blue-chip companies and their suppliers. Hellios provides a single streamlined approach by sharing data across an industry community in areas including modern slavery, cyber security and GDPR. Hellios has grown rapidly from a start-up in 2012 to having more than 80 employees with offices in the UK, The Netherlands, Spain and Ireland and a turnover of more than £7m. The Company is continuing to grow quickly and a key part of this role is to prepare the Company for further growth. Hellios Technology Solutions is our subsidiary based in Dublin, Ireland and responsible for software development throughout the Hellios Group. The ethos of Hellios and each of our employees is to provide the highest quality service and technology based on long term sustainable relationships with our buyer and supplier customers. To find out more about Hellios and the core values that underpin the culture of our people, partners and the way we work with our customers please visit our website at www.hellios.com.
- LOCATION: Dublin, Ireland
-
QUALIFICATION:
KEY REQUIREMENTS
Knowledge and experience
- 5 years or more commercial software development experience, ideally within an Enterprise Software product environment.
- Experience creating/building modern UI/Web responsive applications.
- Good experience working with HTML(5) and CSS(3).
- Experience working with API / webservices is an advantage.
- Exposure to cloud platforms, AWS an advantage.
- Bachelor’s degree in Computer science, ICT or equivalent industry experience.
- Strong proficiency in Javascript and associated frameworks.
- Strong proficiency in React 18.8 over above and Typescript or Javascript ES6.
- Strong attention to detail and understanding the importance of clean, clear, and maintainable code.
- Team Player who appreciates strong communication and collaboration when working with peers.
- CLOSING DATE: 30 June, 2023
JOB DESCRIPTION
KEY RESPONSIBILITIES
- Create/Implement any new UI / Frontend features or enhancements for Hellios web-based Supplier Management System.
- Embrace agile practices and follow modern principles to ensure high quality, clean, well-tested and extendable code.
- Contribute ideas to the improvement and continuous evolution of all IT and software for Hellios and their customers.
- Participate in daily scrum stand up with your peers to ensure a culture of transparency, collaboration, and inclusiveness.
- Performance related bonus
- 25 days holiday
- Company healthcare scheme
- Company pension scheme
- Blended working
- Refer A Friend scheme
- Regular social activities
Customer Success Manager
Hellios is a supplier information and risk management company operating in the financial services, defence industry and retail sectors. The company was founded to benefit major blue-chip companies and their suppliers. Hellios provides a single streamlined approach by sharing data across an industry community in areas including modern slavery, cyber security and GDPR. Hellios has grown rapidly from a start-up in 2012 to having more than 80 employees with offices in the UK, The Netherlands, Spain and Ireland and a turnover of more than £7m. The Company is continuing to grow quickly and a key part of this role is to prepare the Company for further growth. The ethos of Hellios and each of our employees is to provide the highest quality service and technology based on long term sustainable relationships with our buyer and supplier customers. To find out more about Hellios and the core values that underpin the culture of our people, partners and the way we work with our customers please visit our website at www.hellios.com.
- LOCATION: Oxford, UK
-
QUALIFICATION:
Knowledge and Experience
- Proven experience of managing customer relationships, customer success and service delivery with multiple stakeholders in B2B (minimum 3 years)
- Experience of managing data in a high-quality analytical service environment
- High degree of accuracy and attention to detail
- Work as part of the team to meet deadlines
- Proven delivery of defined targets and deadlines
- Experience of working with a CRM system
- Experience of working in a growing business
- Awareness and compliance with information security standards
- Working knowledge of procurement processes within large buying organisations (desirable)
- Experience of objection handling with customers.
- A degree (or equivalent)
- Excellent time management skills
- Good verbal and written communication skills in English with good use of business language
- Aptitude for data analysis and experience of tools for data management, including MS Excel.
- Valid driving licence
- Energetic and enthusiastic
- Willingness to learn
- “Can do” and never give up attitude
- Goal and target orientated
- Enjoys relationship building
- Willingness to travel in UK if required
- CLOSING DATE: 30 June, 2023
JOB DESCRIPTION
To Manage Relationship with multiple Buyer organisations, strengthening the relationship with key stakeholders across the business. Ensure the successful completion of suppliers through the onboarding process and remaining within the system during renewal. Manage several customer accounts through: Customer Success and Service Delivery
- Create an engaged relationship with your Buyer customers to maximise customer success and service delivery
- Liaise with our customer service teams to ensure team members working on your Buyer accounts are always correctly informed of messages and approach
- Follow the onboarding process for both Buyer and Supplier from start to completion
- Develop each Buyer’s use of the system against the Maturity Index to ensure that the Buyer gets real value from our solution
- Develop heatmaps and other tools for the Buyers to ensure that they can see the value of the data quickly and easily
- Liaise with the Buyer in relation to other services they may require such as Stage 3 audits or data feeds
- Ensure Supplier escalations are correctly managed and an escalation process is in place with the Buyer(s) for successful resolution
- Work with colleagues to maintain the quality of Hellios’ data and systems
- Build your knowledge of the industry, relevant legislation that will affect your customers and Hellios’ markets
- Participate in the budget creation process for each of your Buyer accounts, setting an achievable and realistic target for each month
- Maintain and update actionable account plans for each Buyer
- Provide a regular progress status report to the Sector Manager
- Analysis of data to create actionable points for the Buyers
- Creation and presentation of adhoc internal reporting
- Develop a strong relationship with your key contact to embed Hellios as a trusted partner with the Buyer customer
- Create and develop relationships with the Buyer decision makers and all Buyer members involved in using Hellios systems and services, especially those involved in the process, end users of the data and senior members of the Buyer organisation
- Assess the Buyer against the Buyer Maturity Index to check that they are getting the best value from the use of the system.
- Report performance to Sector Manager as required
- Escalate issues to Sector Manager when identified
- Facilitate on the job training to ensure your Buyers have excellent knowledge of the system and processes including new functionality
- Organise refresher training for your Buyer from time to time
- Identify training needs and adapt training approach to suit those needs
- Ensure training covers benefits, not just features
- Make recommendations for training including coaching, mentoring etc.
- Performance related bonus
- 25 days holiday
- Company sickness scheme
- Company pension scheme
- Paid compassionate leave
- Blended working
- Refer A Friend scheme
- Regular social activities
Data Science Analyst
Hellios is a supplier information and risk management company operating in the financial services, defence industry and retail sectors. The company was founded to benefit major blue-chip companies and their suppliers. Hellios provides a single streamlined approach by sharing data across an industry community in areas including modern slavery, cyber security and GDPR. Hellios has grown rapidly from a start-up in 2012 to having more than 80 employees with offices in the UK, The Netherlands, Spain and Ireland and a turnover of more than £7m. The Company is continuing to grow quickly and a key part of this role is to prepare the Company for further growth. Hellios Technology Solutions is our subsidiary based in Dublin, Ireland and responsible for software development throughout the Hellios Group. The ethos of Hellios and each of our employees is to provide the highest quality service and technology based on long term sustainable relationships with our buyer and supplier customers. To find out more about Hellios and the core values that underpin the culture of our people, partners and the way we work with our customers please visit our website at www.hellios.com.
- LOCATION: Dublin, Ireland
-
QUALIFICATION:
Knowledge & Skills
The Data Science Analyst must have a strong understanding and hands-on working experience with report development and data analytics specifically:
- Minimum of 2 years’ experience working with reporting tools such as Jaspersoft, Tableau, Looker or similar;
- Excellent SQL knowledge and skills;
- Good skills with a software development language, preferably Python;
- Understanding for the fundamental of Google Analytics or similar analytics platforms;
- Good knowledge of data science fundamentals;
- Experience working in agile scrum, continuous integration, and delivery;
- Capable of prioritizing multiple projects while still achieving deadlines;
- Excellent analytical and forecasting ability;
- Strong written and verbal communication skills.
- CLOSING DATE: 30 June, 2023
JOB DESCRIPTION
Hellios Systems are looking for a Data Science Analyst to join the team in Dublin. You will be tasked with helping to evolve our web-based Supplier Information & Risk management systems and business offerings. These Systems underpin the industry communities that rely on our highly accurate and compliant data services during their key supply chain/procurement management cycle. Our current technology stack includes some of the following…. Jaspersoft, React, Typescript, ECMAScript 6, C#, .Net Core, Entity Framework, Git, Azure DevOps, AWS, PostgreSQL, REST APIs and PHP KEY RESPONSIBILITIES
- Utilize company resources to curate data;
- Analyse the reporting requirement of our clients;
- Generate standardised and custom reports as requested by client and business owners;
- Design new data collection models to better collect information;
- Coordinate with IT department to implement new models;
- Perform data profiling to identify anomalies;
- Develop protocol on how to best filter and variance;
- Analyse data trends and business analytics and provide insights to the business.
Graduate Trainee
Hellios Information is a supplier information and risk management company. We operate internationally and work with some of the largest Global providers in our two key sectors- Financial Services, and Defence. Hellios exists to establish Communities of Buyers and Sellers using on-line tools. Our aim is to ensure that our Buyers deal with ethical, modern suppliers who take issues such as health and safety, modern slavery, sustainability, and cyber protection seriously. We ensure that suppliers provide information allowing us to test compliance and determine any failures in process. Using advanced technology and high-quality service provision, we play a key role in monitoring and managing supplier data online for large organisations in these sectors. Supply chains are acknowledged as a weak link in the ethical performance of many industries, and they are increasingly subject to more attention, compliance, and regulation which our solutions aim to address. Hellios has grown rapidly from a start-up in 2012 to having more than 80 employees and a turnover of more than £7m with subsidiaries in The Netherlands, Spain and Ireland The Company is continuing to grow quickly and a key part of this role is to prepare the Company for further growth. The ethos of Hellios and each of our employees is to provide the highest quality service and technology based on long term sustainable relationships with our buyer and supplier customers. To find out more about Hellios and the core values that underpin the culture of our people, partners and the way we work with our customers please visit our website at http://www.hellios.com We aim to improve the lives of people and support the environment through control of abusive and unethical practices in supply chains. We are an international and diverse organisation with attention to work-life balance and the flexibility and excitement of a start up mentality combined with strong personal values. We like to develop and promote from within and nurture talent with continuous development.
- LOCATION: Oxford, England
-
QUALIFICATION:
Key requirements
- 2:1 Degree or above
- Strong communicator with good interpersonal skills
- Emotionally intelligent – assessing and responding to our customer needs
- Organised - you’re confident organising your own time in a practical, efficient manner
- Calm under pressure – you can think on your feet and thrive under a bit of pressure
- Resilient – you are able to bounce back after a setback, can happily take on constructive feedback and use this to improve how you work
- Success driven – whether it’s personal growth or a natural competitiveness, you’re excited by the idea of working towards targets
- Highly proactive to ‘go the extra mile’, and with the ability to multi-task
- Able to introduce new and bright ideas in all areas of our business to help us develop as well as you
- High accuracy and acute attention to detail reporting on customer data
- Analytical and enjoys problem-solving
- Curious, questioning, and active listener
- Flexible and adaptable
- Self-motivated and able to work on own initiative
- Team player and collaborative
- CLOSING DATE: 30 June, 2023
JOB DESCRIPTION
KEY RESPONSIBILITIES We are looking for bright, motivated, and enthusiastic individuals to join our 12-month progressive Graduate management development programme here at Hellios. Designed to build the post-holder’s working knowledge, technical skills, commercial ability and awareness, operational understanding, and confidence. Graduates are placed in some of our key departments where they will be mentored by our Senior Management team, all Specialists within their own field, before going on to take up a permanent role with the Company as a professional in their own right and with a complete knowledge base. The rotation may include time in Operations, Marketing, the CEO’s office and Account Management although this may change from time to time. The scheme will develop Graduates who can specialise in any one sector on completion of the programme, which allows full access into the inner workings of our Company. We are looking for a graduate who is keen to embrace the opportunity for a very rewarding long-term career within our Company.
Benefits of joining our Graduate Management Development Programme- Join us with a competitive starting salary
- Develop a deeper understanding of the world of an SME
- Own and deliver projects and contribute to shaping the future of our business
- Have regular mentoring sessions with a member of the Senior Management Team
- Be enrolled onto our management training and personal development to further your personal, professional and business skills to springboard your career
- As a relatively young business we are lively, challenging and innovative, We are building communities of buyers and suppliers to use data in innovative ways that is attractive to our clients. You will be working with some of the largest businesses in the world to provide them with vital information about their supply chains
- Structured training & regular personal development opportunities
- 25 days holiday per annum
- Contributory pension scheme within 3m of joining us
- Blended working (minimum 2 days working at home and 2 days working in the office)
- Provision of Company laptop
- Refer a Friend scheme (applicable to some posts)
- Free car parking
- Programme of social events
Apply To apply please submit:
- Your updated CV
- A cover letter telling us what interests you about the role and us. And something about you too