Streamlining supplier data visibility for easy compliance
How we helped Swansea Building Society know exactly where they stand with supplier compliance.
Who are Swansea Building Society?
Founded as a mutual building society in 1923, Swansea Building Society has four branches across South and West Wales and a head office located in Swansea and is currently one of only three remaining mutual building societies in Wales.
As part of their mission to serve their customers and their communities, Swansea Building Society provide tailored mortgage and savings products that meet the individual needs and circumstances of their members to help them achieve important life goals.
What was their challenge?
Hard to dedicate resource for thorough supplier data collection.
Lack of transparency over supplier compliance at any moment in time.
Having trouble dedicating enough time to supplier due diligence.
With FSQS verifying supplier compliance, due diligence is now a centralised, efficient process.
As a local building society, Swansea is held to the same regulatory scrutiny as larger financial institutions. However, unlike their larger counterparts, it’s difficult to create a dedicated team for chasing and checking supplier compliance. FSQS essentially removes the burden of this task, enabling relationship managers at Swansea Building Society to check the current compliance level of their key suppliers from a central dashboard. Not only does that help them mitigate their own risk, but it also means compliance data is always ready for external auditing.
FSQS makes it easy for Swansea Building Society to demonstrate compliance to the regulator – and makes it easier to spot areas for improvement within their supply chain.
“Having immediate access to current supplier data makes it so much easier to determine compliance. And even if there are areas to improve within our supply chain, we’d rather know where they are than being kept in the dark. That way, we can evaluate the risk properly and work with our suppliers to improve.”
Catherine Griffiths
Director of Risk and Compliance
How Swansea Building Society was able to benefit
Improved efficiency and productivity for those working with supplier data.
Improved visibility of compliance over supply chain.
Ability to pool audits with other FSQS members to get supplier assurance.
Sharing best practice across both larger financial institutions and similar sized building societies helps to fast-track risk management.
Swansea can see how others are mitigating risks and use that information to decide on an approach to risk management that suits them as a growing building society.
“To be able to see how other institutions are mitigating certain risks is invaluable – as is the opportunity to meet and discuss with other building societies who are facing the same challenges as we are.”
Catherine Griffiths
Director of Risk and Compliance
With FSQS, Swansea Building Society have the best of both worlds – they know exactly where they stand in terms of supplier compliance, and their small team can now focus on their core roles.
Prior to adopting FSQS within their processes, Swansea Building Society essentially split supplier data collection and analysis across several departments, adding to the workload of their small team.
With FSQS they have a solid supplier compliance process, centralised across the departments that need access to the data, while individuals can focus on their main roles.
“Being a small financial institution means we don’t have a dedicated procurement team, although still need to demonstrate compliance with regulatory requirements and manage our risks effectively. FSQS helps to remove the headache – meaning we are now on top of supplier compliance.”
Catherine Griffiths
Director of Risk and Compliance