Aquila reduces compliance burden and strengthens supply chain assurance with JOSCAR

How a Tier 1 prime contractor uses JOSCAR to save time, improve data confidence and streamline supplier assurance across its supplier base.

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Who is Aquila?

Aquila is a Tier 1 prime contractor delivering safety-critical air traffic management services to the UK Ministry of Defence.

Operating in an environment where safety, security and resilience are paramount, Aquila manages a broad supplier base - including many SMEs - that support essential national infrastructure.

With a focused procurement function, Aquila maintains a disciplined, efficient supplier assurance function aligned to rigorous regulatory and MOD expectations.

What was their challenge?

Scaling supplier oversight with structure

As Aquila’s supplier network expanded, maintaining consistent visibility and control required a more structured approach.

Strengthening legislative and regulatory reporting obligations

Annual reporting obligations relied on manual evidence gathering, limiting efficiency.

Enhancing certification oversight

Keeping supplier certifications current across a safety-critical supply chain required reliable, centralised monitoring.

Accelerating confident onboarding

Without independent validation, onboarding involved additional checks and longer timelines.

How JOSCAR strengthened Aquila’s approach

JOSCAR has become an embedded pillar of Aquila’s assurance framework, helping to streamline and strengthen its overall approach to supply chain risk. By moving to a single, community-based platform, Aquila has been able to standardise supplier data and significantly reduce internal administrative burden.

Driving smarter supplier prioritisation

With JOSCAR embedded into its assurance framework, Aquila is able to prioritise registered suppliers with confidence. Baseline compliance has already been validated, allowing the team to focus on strategic risk management rather than paperwork. With structured monitoring and validated documentation in place, Aquila maintains ongoing compliance visibility.

At the same time, participation in the wider JOSCAR community provides valuable shared intelligence, giving access to insight on emerging risks and best practice from peers across the defence supply chain.

Faster, clearer, stronger assurance with JOSCAR

Reduced administrative burden around supplier data and compliance.

Greater audit confidence through independently validated supplier data.

Accelerated supplier onboarding with external validation built in.

Shifted resource focus from chasing documents to strategic supplier risk management.

“The platform has reduced administrative effort while strengthening the quality and reliability of our supplier data.”

Cindy Knight,
Head of Procurement and Performance,
Aquila

Aquila gains particular value from the JOSCAR buyer community. Engagement sessions provide exposure to the perspectives of larger organisations, while reinforcing that many supply chain challenges are shared across the industry.

"Being part of the JOSCAR community is incredibly valuable. It feels like competition is left at the door as we gain insight and reassurance that we’re tackling shared industry challenges together.”

Cindy Knight,
Head of Procurement and Performance,
Aquila

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