Third-party risk management needs to evolve – in addition to continuing to invest in getting to the root cause of yesterday’s problems i.e. incidents that have already happened and start predicting tomorrow’s so we can stop them before they impact. It’s about combining intelligence, technology and courage to predict with credibility, and having the guts to tell the board not just what has happened, but what is likely to and to get them to back steps to avoid in the first place. The real question isn’t whether you can afford to invest more in predictive capabilities, it’s whether you can afford the consequences if you don’t!
George Booth
Group Chief Procurement Officer, Lloyds Banking Group