Skip to the main content.
Contact
Contact

Expertise

With over a decade of experience you can rely on us to help you solve the challenge of managing your supplier data.

  Buyer login

Financial Services
Defence, Aerospace & Security

Confident Communities

We connect buying organisations in industry communities to manage common supplier data challenges together.

Financial Services
Defence, Aerospace & Security 

Suppliers

Welcome to the supplier community. Get support, find helpful resources, and explore innovative tools to streamline your reporting. 

  Supplier login 

FSQS Suppliers
JOSCAR Suppliers

Explore

With a comprehensive library of resources, feel free to explore and discover what you're looking for.

Resources

About

Explore Hellios, get to know our team, and discover exciting opportunities to join us. 

Hellios Information
Careers

Lloyds Banking Group: Driving collaboration across the FS sector 


How we’ve helped Lloyds Banking Group with their supplier due diligence for over a decade. See how we can do the same for you.

Book a free demo

FSQS

Who is Lloyds Banking Group?


Lloyds Banking Group is a leading UK-based financial services group, whose purpose is to Help Britain Prosper, by creating a more sustainable and inclusive future for people and business, shaping finance as a force for good. 
LBG_Horiz_Pos_Colour_FullCol_PNG_0000

What was their challenge?

Back in 2014, with the regulatory environment becoming more complex, suppliers were being increasingly asked to provide policy compliance and assurance information, which was time consuming for all parties involved.  These suppliers often supported multiple financial services firms.

Lloyds Banking Group wanted to prevent suppliers receiving multiple requests in different formats at different time and felt this was a common challenge across the industry.  The concept of a more community based model where firms could define requirements once and consume outputs in a consistent way was the prize.

To get a better understanding of their supplier base, Lloyds Banking Group, needed a standardised and repeatable process to gather information from suppliers efficiently.

So, the FSQS questionnaire was developed and Hellios’ first community was formed. One questionnaire for all suppliers, displayed in one place, covering all risk vectors with the ability to upload evidence available. Deduplicating work for suppliers where they would previously be filling out individual questionnaires for multiple buyers. 

FSQS was designed to standardise and manage requests for compliance and assurance data from suppliers. 

Fast forward to today, FSQS continues to standardise and manage requests for compliance and assurance data from Lloyds Banking Group’s suppliers. It also helps them demonstrate to stakeholders that they’re working responsibly with suppliers to minimise risk and protect their customers.

Top three benefits for Lloyds Banking Group

Simplifying the collection and enhancing the quality of supplier assurance information. Supplier are motivated to enhance transparency and quality of insight as they get a one-to-many client multiplier.

Joining the FSQS community of buyers, sharing best practice and knowledge. 

FSQS can be used as a sourcing tool for new and established suppliers to validate their credentials driving efficiencies on both sides.

Lloyds Banking Group 

George Booth, Group Chief Procurement Officer at Lloyds Banking Group  

“FSQS provides a standard and simple ongoing mechanism for collecting, and then sharing supplier assurance information across the Group.  It is more efficient for suppliers and over time, has enhanced trust, depth of insight provided and therefore has had a positive impact on risk assessment.“
002214 fsqsl-94
city-of-london-4481399_1280

The FSQS ecosystem and community 

Lloyds Banking Group is an integral part of our FSQS Buying community. Working collaboratively and taking a community approach from the outset was vital, and they were pleased to invite others to join and share in the results. 

 

Louise Waite, Director Supply Chain Management & Assurance at Lloyds Banking Group

“We enjoy being part of a vibrant FSQS community of buyers, sharing knowledge, experiences, and best practice across the community.” 

In essence, membership in the FSQS community aids Lloyds Banking Group in upholding stringent industry standards within its supply chain.

  

Joe Canzano, Senior Manager Supply Chain Management & Assurance at Lloyds Banking Group

“Through Hellios governance, we collaborate with other client buyers of FSQS across all specialist risk domains, ensuring the questionnaire remains aligned to the expectations of our internal policy teams - completing 11 major iterations of the FSQS questionnaire to date across ~600 questions.“  
buildings-205986_1280