From bottlenecks to breakthroughs:
SITEP Australia
SITEP Australia faced inefficiencies in proving certifications and company credentials to potential customers, slowing down the procurement process.
Who are SITEP Australia?
SITEP Australia, founded in 1999, is an OEM for advanced military satellite communication, navigation and maritime surveillance systems (Multirole Acoustic Stabilized System - MASS). Its products, including MILSATCOM antennas, are integral to Australian and New Zealand naval fleets and broader Defence infrastructure.
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Before joining JOSCAR, SITEP Australia faced significant challenges when engaging with potential clients, particularly in demonstrating its qualifications and credibility. Requests for evidence of certifications, company background, financial records, previous project details and client references created repetitive and time-consuming administrative processes.
This manual approach strained resources, slowed down the procurement cycle, and risked delaying opportunities with Primes and other Defence contractors. The absence of a streamlined, centralised system meant that SITEP Australia often had to duplicate efforts for multiple clients, limiting its efficiency and growth potential.
3 ways SITEP Australia benefits from JOSCAR
Streamlined verification
A single questionnaire simplifies SITEP Australia's validation for multiple customers, reducing administrative load.
Enhanced visibility
Joining JOSCAR helped SITEP Australia showcase their readiness to engage in major projects.
Credibility boost
Registration with JOSCAR reinforced SITEP Australia’s reputation with both existing and potential clients.
"The Hellios team’s accessibility and expertise
resulted in an efficient and accurate registration process. They are truly committed to helping suppliers succeed in Defence."
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SITEP Australia’s experience highlights how JOSCAR supports efficient procurement and fosters trust within the Australian Defence supply chain.
"We strongly recommend companies aiming to participate in major projects for the Defence sector approach Hellios and begin the registration process.”