FSQS saves Benefact Group 1,148 due diligence days across 287 suppliers

How consolidated supplier assurance data reduced duplication and freed up critical resource within Benefact Group’s lean procurement team.

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Who are Benefact Group ?

An international group, built of businesses individually recognised as specialists across financial services. Owned by a charity, they are driven by something far greater than the need to satisfy shareholders; they are united by a belief that everyone benefits from better business - doing right by their customers earns their continuous support, enabling them to give all available profits back to charities and good causes.

Since joining the FSQS community in 2020, Benefact Group has enhanced the way it manages supplier assurance while supporting its broader organisational objectives.

What was their challenge?

Duplication of work across the business

Due diligence activity was repeated across teams, creating inefficiencies and inconsistent processes.

Limited procurement resource

With a lean procurement team, Benefact Group did not have the headcount to manage the growing volume of supplier due diligence required.

High time cost of manual assessments

Directly issuing due diligence questionnaires to suppliers and conducting onsite audits would require significant internal time and coordination.

With supplier due diligence consolidated through FSQS, Benefact Group has been able to centralise assurance data and reduce duplication across the organisation.

Rather than manually gathering and reviewing information from each supplier, the team can access validated data through FSQS - freeing up capacity to focus on higher-value strategic and risk-based activities.

The focus report is used regularly to review supplier status, giving the procurement team clear visibility and control despite limited internal resource.

Without FSQS:

Approximately 5 days per supplier to process questionnaires

3 days per supplier for onsite audit.

Total: 8 days per supplier.

Time saved through FSQS:

4 days saved per supplier on Stage 1 and Stage 2 assessments.

Across 287 suppliers, this equals 1,148 days saved.

Plus 2 extra days saved per supplier through Stage 3 assurance.

This reduction in administrative workload allows the procurement team to focus on strategic priorities without adding headcount.

Top three benefits for Benefact Group

Consolidated due diligence data

Centralised supplier information reduces duplication and provides a single, reliable source of assurance.

Significant time savings

Thousands of internal working days have been saved through streamlined supplier assessments.

Improved visibility and control

Regular use of the focus report enables proactive supplier oversight and risk management.

“For a lean procurement function like ours, the ability to consolidate supplier due diligence into a single, trusted source of data has been invaluable. FSQS has significantly reduced duplication, saved substantial time across our supplier base, and strengthened our oversight without increasing headcount. It allows us to focus our energy on managing risk proactively and supporting the wider strategic priorities of the Group.”

David Byrne,
Group Procurement Manager,
Benefact Group

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