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Supporting sustainability targets with ESG visibility

How we helped NFU Mutual establish tangible ESG insights for current and potential suppliers.


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Who is NFU Mutual?


NFU Mutual is the largest mutual general insurer of the UK. As well as offering personal and commercial insurance to its members, it also offers life insurance, pensions, and investments. These products and services are delivered through its unique network of NFU Mutual agencies, as well as through its direct sales and service centres. With more than 280 local agency offices located in rural towns and villages throughout the UK, NFU Mutual has become part of the fabric of rural life and is committed to serving the needs of its members nationwide.

NFU Mutual’s Responsible Business approach includes doing business the right way, which focuses on continuing to incorporate Environmental, Social and Governance (ESG) factors in its decision-making, how it operates its business and supply chain, where it places its investments and the products and services it provides.
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What was the challenge?

Difficulty establishing a true picture of ESG positions across the supply chain.

Time-consuming to extract data from suppliers manually.

Unclear how to turn supplier data into a meaningful ESG metric.

ESG Analysis within FSQS gives NFU Mutual a picture of its suppliers’ ESG position.
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Comprehensive ESG data collection and analysis within FSQS enables NFU Mutual to determine a meaningful ESG status across its supply chain without having to spend a lot of resource manually collecting and assessing data from each of its suppliers. With this information to hand, NFU Mutual can see exactly where supplier improvements need to be made.

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As part of FSQS, the ESG Analysis tool allows NFU Mutual to assess the ESG credentials and progression of its supply chain.


“The information from FSQS provides tangible metrics that we can use in conversation with suppliers and can help inform decisions surrounding our supply chain.”

Liese Spicer
Procurement Governance Manager at NFU Mutual

 

 

How NFU Mutual is able to benefit

Start supplier conversations to improve ESG scores.

Make an ESG score a key supplier metric.

Plan for positive change across the supply chain.

NFU Mutual recognises the value of FSQS collaboration as a key driver of positive change in the sector.

An active participant in working groups, NFU Mutual has been an advocate of ESG within the community and has helped shape the client questionnaires.
 
“It’s important that we work together and learn from one another. The FSQS community enables members to collaborate and share knowledge to help drive meaningful change.” 

Liese Spicer
Procurement Governance Manager at NFU Mutual
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ESG Analysis within FSQS is what’s helping NFU Mutual track the ESG maturity of prospective and existing suppliers, which is turning good intentions across its supply chain into measurable data. 
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With the ESG metrics from FSQS, NFU Mutual can make informed decisions regarding its suppliers.

Since implementing ESG Analysis, NFU Mutual has been able to engage with its suppliers to discuss their average score.

“By having visibility of ESG metrics via FSQS, we can understand where suppliers are in their own sustainability journey and this can help identify ways we can work together to achieve our shared ambitions.” 

Liese Spicer
Procurement Governance Manager at NFU Mutual