How Faltec Europe used JOSCAR to support its entry into the Defence sector

The JOSCAR framework helped focus the business on aligning with the expectations of the Defence supply chain.

Who are Faltec Europe?

Faltec Europe is a UK-based Tier 1 manufacturing partner supplying performance-critical engineered components and assemblies into highly regulated, safety-critical environments. With deep roots in automotive manufacturing, Faltec brings established disciplines in quality, traceability, programme control and supply-chain resilience - capabilities that translate directly into defence requirements.

Faltec specialises in precision injection moulding, co-extrusions and complex assemblies. Under ambitious leadership, Faltec Europe combines engineering rigour with agility, positioning itself as a trusted sovereign manufacturing partner for defence primes and Tier 1 programmes.

Entering the Defence sector presented a significant learning curve for Faltec Europe

The business needed to understand the “rules of engagement”, the expectations of Defence customers, and how to position itself as a trusted and credible partner within a highly regulated supply chain.

With the inherent complexity of working with Defence and the Ministry of Defence, Faltec required a clear and structured way to assess its readiness and identify priority areas for improvement. ESG was a particular focus, with the organisation keen to understand how its existing strengths compared against sector expectations and where further development would add value.

By joining JOSCAR, Faltec Europe gained clarity on the specific compliance, ESG and governance expectations of the Defence sector. The structured format of the JOSCAR questionnaire enabled teams to focus on what matters most, highlighting both areas of excellence and opportunities for improvement.

Faltec was able to demonstrate that many of its existing automotive and industrial capabilities were directly transferable

The consolidated nature of the platform allows Faltec to evidence compliance, certifications and quality standards in one place, while supporting the development of clear strategies to remain a resilient, capable and future-ready supplier.

"Using JOSCAR has been absolutely key to informing our entry journey to Defence. At times we’ve been surprised or challenged, but it’s also boosted our confidence and been affirming in many other ways. It’s been great to discover how transferable many of our core competences and skills actually are for Defence."

Alice Ambrose-Thurman,
Managing Director,
Faltec Europe

How Faltec Europe have benefited

A comprehensive and efficient way to demonstrate compliance

The depth and scope of JOSCAR challenged Faltec to meet customer requirements while enabling stakeholders to access robust evidence through a single, efficient platform.

Clear visibility of ESG performance

JOSCAR provided Faltec with a strong benchmark of its ESG maturity - placing the company in the top 5% of suppliers - while offering detailed insights to support continuous improvement strategies.

Increased confidence and credibility in a new sector

The platform enables Faltec to showcase its transferable skills, experience and sovereign UK manufacturing capability, giving Defence customers confidence in its ability to deliver high-reliability, mission-critical products.

Faltec Europe found the Hellios customer support team highly responsive and supportive throughout onboarding and questionnaire completion. As Faltec continues to enhance its profile, the Hellios team has provided ongoing support to ensure milestones are accurately reflected. .

Regular engagement at industry events has also delivered valuable insights and practical tips, helping Faltec maximise the value of the platform

"It’s certainly helped banish those inevitable feelings of imposter syndrome when you start operating in a new sector. We’d really recommend the experience to other suppliers who are contemplating breaking into the Defence Market."

Alice Ambrose-Thurman,
Managing director,
Faltec Europe

Are you a UK supplier struggling to break into the Defence market?

JOSCAR connects you with the right decision-makers, streamlining onboarding and opening doors to new opportunities.

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