Introduction

This policy explains what personal information we have and how we use it. “We” refers to Hellios Information, other companies within the Hellios group and our technology partners.

This privacy policy explains what personal Information Hellios collects from individuals who visit our website, contact us using our web forms, by email or through one of our social channels; or subscribe for our newsletter or other marketing communication. It also explains what information we collect automatically when you visit our website.

As an information led business, we place great importance in ensuring the quality, confidentiality and integrity of the Information we hold, and in meeting our obligations where we process personal data. We use a variety of technical and organisational measures to help protect your personal information from unauthorised access, use or disclosure.

Information we collect

When you contact us using the web form on our website, a corporate email account (such as info@hellios.com) or through one of our social channels (including X, Facebook and LinkedIn) we collect the information you provide to us. This typically includes your name, company name, business email and any additional information you include in your message.

We track visitors to our website anonymously using Google Analytics, you can find out more about Google's privacy policy here.

Google Analytics collects information including IP address, location, browser type, referral source, pages viewed and length of visit. No personally identifiable information is collected or stored.

We collect personal information including name, company name and email address for visitors using our contact or sign-up forms.

Social Media links

Our website includes social media sharing buttons and links to enable you to share our content through your preferred social media site or by email direct from one of our web pages. These features may collect your IP address and the page you are visiting on our website and may set a cookie on your device.

When you use one of these buttons or links, you are sharing information to another website or service (such as X or LinkedIn) and this privacy notice will no longer apply. Please read the privacy notices provided by the particular social media website you are sharing through before posting any personal data using these links.

How we use your personal information

We use the personal information you provide to us to respond to your enquiry and, if you have agreed to us doing so. We use your personal data communicate with you because it is in our legitimate interests to reply to enquiries made by individuals through our website, by email or through our social channels.

Sharing your data

We share your information with the buying organisations of one of our communities. We might also share your information:

• With any public authority or law enforcement agency
• To comply with law or regulations, or for possible legal proceedings.

We will not provide your information to any other company located outside the EEA without prior notice.

How long we keep your data

We will retain your personal data for as long as it necessary for the purpose of our relationship or until you object to us processing it or withdraw your consent.

Security of your data

We are committed to ensuring any personal information you provide to us is securely held and all reasonable precautions taken to prevent loss, misuse or alteration.

Use of cookies

When you visit our website we may collect limited personal information automatically through the use of cookies on our website. We may also automatically collect information including the IP address of your organisation or ISP, your browser family, operating system family and version, your country and continent and your web page viewing path including page response times and download times. This information does not include personal information and is used only help us improve the performance of our website and to troubleshoot problems.

Your rights

If you believe any personal information, we hold on you is incorrect or incomplete please contact us and we will endeavour to update our records as soon as possible Individuals whose personal data we hold, and process have a number of legal rights:

If you wish to exercise your rights, please contact us at info@hellios.com titled “Personal Information”.

Contacting us

You can contact Hellios in relation to data protection and this privacy notice by writing to: Hellios Information Limited, Kemp House, Chawley Park, Cumnor Hill, Oxford. OX2 9PH Alternatively, you can email us at info@hellios.com