Liverpool Victoria
LV= are a leading financial services provider and a mutual.
DownloadThird Party Risk Management and Compliance for the Financial Services Sector
FSQS (Financial Services Qualification System) is a community of financial institutions including banks, building societies, insurance companies and investment services, collaborating to agree a single standard for managing the increasing complexity of third and fourth-party information needed to demonstrate compliance to regulators, policies and governance controls.
Governance Group Members
Paul Huggett
Head of Third-Party Risk, Nationwide
FSQS Community Chair
FSQS Community Chair
Benefits of Membership
Benefits for buyers
- EASIER REGULATORY REQUIREMENT
Comprehensive, accurate and regular updated insight into third party risk.
- SINGLE SOURCE OF TRUTH
Thousands of third parties in a single, searchable, reportable and easily accessible system
- REDUCED PROCUREMENT TIMESCALES
Instant access to third party information, reducing the time needed to qualify new suppliers or renew contracts.
- HIGH QUALITY VALIDATED INFORMATION
We check all third party information in accordance with a consistent, objective and continually updated process
- COST AND RESOURCE EFFICIENT
Costs are shared amongst community members, significantly reducing the cost of an in-house solution
- PEER NETWORK
Access to the combined experience and resources of other members in the community with shared goals and challenge
Benefits for suppliers
- EASIER CUSTOMER COMPLIANCE
Simpler route to demonstrating compliance to multiple customers at the same time
- RESOURCE AND TIME EFFICIENT
Single profile for multiple customers, information request is tailored to goods and services being supplied
- SIMPLER APPROACH
Information is collected using selectable answer options rather than free text responses, making completion quicker compared to traditional questionnaires
- CONTROL YOUR INFORMATION
Your company information can be amended or updated at any time through a secure online portal
- BUSINESS IMPROVEMENT
Identify the common requirements of multiple customers and how your business might improve its compliance
- FASTER QUALIFICATION
Completed profiles are visible to all buyer members using FSQS when sourcing and qualifying third parties for new business
How it works
One of the key aims of FSQS is to ensure that the information that suppliers and third parties are asked to provide to their clients is proportionate to the types of goods of services being supplied. A dynamic three-stage process is used to ensure that the process is tailored, and therefore as efficient as possible.
Stage 1 collects basic information about a supplier or third party to produce a profile on their legal entity, financial status and the nature of goods and services being supplied. This information allows an inherent risk assessment to be performed to determine if Stage 2 is needed in order to collect more detailed information.
Stage 2 requires the completion of a more detailed questionnaire along with supporting evidence, such as policies and certificates. To make the process as efficient as possible, only questions relevant to the nature of goods and services indicated in Stage 1 are asked, and most of the questions have selectable answers rather than requiring lengthy written responses.
Compliance assessment
Stage 3 involves an onsite assessment to test a number of the key areas in Stage 2, including cyber security, business continuity, data privacy, fourth parties, and conduct risk. Stage 3 is applicable for suppliers of services where more detailed due diligence is needed to demonstrate regulatory and legal compliance.
Hellios’ expert team of validators check all information that is submitted against strict guidelines set by the buyer members of the community and work with each supplier to ensure the information is as accurate as possible before being published on the FSQS system.
Once published, buyer members can access the supplier’s information securely and use in searches, reports and graphical dashboards to help manage the due diligence and compliance process.
The Service
FSQS offers benefits to both Buyers and Suppliers. Click your link to find out more:
FOR BUYERS
FOR SUPPLIERS
FSQS Case Studies
What our Buyers and Suppliers are saying
Metro Bank
Metro Bank launched in 2010 as the first new high street bank in more than 100 year.
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Curve Group
The Curve Group are an award-winning Recruitment and HR company.
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OWB Creative
Oakley Wilkinson Bryan (OWB Creative) is a full-service marketing communications agency.
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Efficient Frontiers International
Efficient Frontiers International (EFI) delivers expertise-based services across financial crime prevention to ensure our clients meet their regulatory obligations and prevent financial crime efficiently and effectively.
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Tiberium
Tiberium is an automation and collaboration focused managed security services provider. Built with Microsoft technology, they rapidly became a Microsoft Gold partner and MISA (Microsoft Intelligent Security Association) member.
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APS
Assurance Programme Solutions (APS) was founded in 2015. Redefining consulting needs to enable digital transformation. The catalyst Consultancy that enables technology-based change by collaborating from ideation to implementation.
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Emperor
Emperor is a full service strategic and creative communications agency, specialising in brand, sustainability, employee engagement and stakeholder disclosure.
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Fortrum
Founded in 2018, Fortrum is a pan-European Risk Consultancy Specialist. Based in the UK and Netherlands, we specialise in lending markets with a primary focus on mortgages and consumer finance.
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INTOO
INTOO is a HR consultancy & outplacement solutions provider that hone in on your unique business needs and challenges, whether you’re looking for outplacement services that will benefit both you and your employees or career development programmes that will truly maximise employee talent. We partner with companies to develop the potential of their people, transform performance and transition skills as business needs evolve.
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SOS Systems Ltd
Canon Business Centre SOS supply and support Canon print and scan hard-ware, from desktop and office multi-functional devices to entire print room fit outs.
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Morgans Consult
Morgans Consult are a specialist signage company with over 25 years of experience in designing, manufacturing, and installing a wide range of bespoke signage solutions. We have built a market leading team, who are experts in complex wayfinding system design, branding, brand interiors, innovative manufacturing, and installation.
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Proteus Ltd.
Based in Bristol, Proteus is a marketing communications agency founded in 1990 and has a wealth of experience delivering solutions for clients within the financial services industry - from internal and external marketing to pension and shareholder communications.
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FROM OUR MEMBERS
Testimonials
“By standardising third-party supplier’ due diligence, each supplier has the chance to unlock access to the whole banking sector through one streamline process.”
“Our good sense approach to business is no different to our relationship with valued suppliers. The Financial Services Supplier Qualification System makes partnering with Shawbrook simpler, fairer and more transparent.”
“FSQS is a living system that develops as the regulatory and risk landscapes evolve – we are already starting to look at how we might be able to further extend buyer cooperation to mutual benefit in the future. I look forward to seeing the system flourish further over coming years.”
Over time, LV= has benefited considerably from the amount of time we saved searching for supplier policy compliance information and knowing it to be validated and up to date. We also continually benefit from the connections that FSQS has provided through its Governance Groups and forum discussions and this has enabled us as a business to maintain best practices which can be validated by other leading industry professions.
“We joined the FSQS community to help simplify and improve the way we and our suppliers manage compliance and risk to our customers.”
“FSQS has provided OWB with independent audit of our working practices and a level of compliance and regulation that the marketing communications we design and deliver for our financial servies clients is robust, positioned effectively and cognisant of regulations”
“The Curve Group have recently been awarded a contract with one of the buyers on FSQS to help them to recruit their first Commercial Banking team – their standard turn around on contracts are 30 days+ which would have hampered our implementation plan and therefore the speed at which we could have sourced their team, but because of FSQS qualification, they were able to contract with us within 24 hours.”
